Does Company Culture Matter When Outsourcing?


  What is company culture?  Company culture (also known as workplace culture, organizational culture, or corporate culture), is the culmination of a company’s shared values. When people make decisions, interact with colleagues, and create rules, they are upholding their company’s corporate culture. All of these things contribute to a company’s “norms”. This encompasses a variety […]

Outsourcing Fails: Common Mistakes to AVOID

bill gates

Even if numerous companies are already reaping the benefits of outsourcing, there are still many who aren’t convinced. No one can blame them. There’s a long list of discouraging myths and misconceptions – and then, there are also several, very real outsourcing fails. Case in point: 2010’s IBM vs the State of Indiana debacle. Both […]

Setting Your E-Commerce Brand Apart

setting e commerce

One of the biggest challenges that e-commerce companies face is intense competition. There are about 24 million e-commerce sites globally according to one 2019 report – but this massive number may already be significantly off by now, because of the new shops added daily and other micro-platform retailers that may be unaccounted for. With the […]

The Key Elements to Consider When Managing Remote Teams

Key elements

Remote work has taken over today’s modern companies – thanks, mostly, to the advancement of the Internet and the influx of jobs that no longer require the traditional, 9-to-5 grind. This kind of flexibility has given many businesses definite advantages: they attract better talent from the global pool (remote working is considered a motivating perk […]

5 Goal-Setting Tips for the New Year


New year, new goals – it’s almost become a cliché. Each year, many will make a laundry list of resolutions but more than 80% of those won’t make it to February. This dismal statistic has put goal-setting in a bad light, even when it’s actually a powerful skill to have. There’s a very real science […]

5 Tasks You’re Better Off Outsourcing

5 tasks you're better off outsourcing

Do you sometimes feel like the 24 hours in your day isn’t enough? As an entrepreneur, I understand how it feels to have a seemingly never-ending list of things to do. Wearing many hats is a given for any business owner, but spreading yourself too thin can take a toll on your physical and mental […]

How Start-ups Can Benefit from Outsourcing

How Start-ups Can Benefit from Outsourcing

  Every year, five million new business are started – but only a few make it. Start-up failure rate is pegged at 90% and while that statistic can be cold and hard to swallow, it is an inescapable truth that budding business owners (as well as thriving ones) must know and contemplate on. One of […]

5 KPIs That Will Ensure a Successful Customer Service Team

Customer Service Team

“You cannot improve what you do not measure.” Key performance indicators, or KPIs, are a set of quantifiable measurements used to gauge overall performance. They are integral to the accurate assessment of how well an employee, department, or business is performing against set standards in order to achieve key objectives. There’s no specific way of […]

Finding the Right Outsourcing Partner

hand shake

FINDING THE RIGHT OUTSOURCING PARTNER Outsourcing, as a business strategy, has been around for a while now and it has fast become a lucrative industry with $62 billion (USD) global revenue in 2018 alone. Start-ups and established businesses alike have turned to this approach for the many advantages it gives. More than just reducing cost, the real value […]