CSR for Patient Services

Qualifications

✓ Provides flexible coverage of front-desk and/or call center when staffing needs require.

✓ Works cohesively within the Patient Services Department.

✓ Maintains confidentiality of patients, administrative, and financial functions Provides patient-focused service and presents positive impression of LISH to both internal and external customers.

✓ Manages high-volume amount of inbound and outbound calls in a timely manner.

✓ Schedules appointments for patients.

✓ Acts as liaison between patient and Health Center Staff.

✓ Processes new patient registration forms, HIPAA, privacy notice, and demographic change forms.

✓ Communicates Sliding Scale policy to patients, requests documentation.

✓ All other duties as assigned by the Patient Services Manager.

✓ Completes other adhoc duties as requested by the immediate superior.

Specific Skills / Requirements

• Ability to read and interpret documents.
• Ability to speak effectively before groups of customers or employees of organization.
• Mathematical skills using units of American money and weight measurement, volume, and distance.
• Critical-thinking
• Basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software.
• Experience with clerical procedures
• Should be well organized.

Enjoy the following perks and benefits when you work with us:

• Weekends Off
• Steady-Shift Schedule
• Very Competitive Pay
• Comprehensive HMO
• Perfect Attendance Bonus on top of your monthly compensation package
• Performance Bonuses and MORE