CSR for Patient Services
Qualifications
✓ Provides flexible coverage of front-desk and/or call center when staffing needs require.
✓ Works cohesively within the Patient Services Department.
✓ Maintains confidentiality of patients, administrative, and financial functions Provides patient-focused service and presents positive impression of LISH to both internal and external customers.
✓ Manages high-volume amount of inbound and outbound calls in a timely manner.
✓ Schedules appointments for patients.
✓ Acts as liaison between patient and Health Center Staff.
✓ Processes new patient registration forms, HIPAA, privacy notice, and demographic change forms.
✓ Communicates Sliding Scale policy to patients, requests documentation.
✓ All other duties as assigned by the Patient Services Manager.
✓ Completes other adhoc duties as requested by the immediate superior.
Specific Skills / Requirements
- Ability to read and interpret documents.
- Ability to speak effectively before groups of customers or employees of organization.
- Mathematical skills using units of American money and weight measurement, volume, and distance.
- Critical-thinking
- Basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software.
- Experience with clerical procedures
- Should be well organized.
Enjoy the following perks and benefits when you work with us:
- Weekends Off
- Steady-Shift Schedule
- Very Competitive Pay
- Comprehensive HMO
- Perfect Attendance Bonus on top of your monthly compensation package
- Performance Bonuses and MORE
Options to apply
To apply for this positions, you can
1. upload your updated CV or
2. fill out this form https://tinyurl.com/joinFGC